About Us

Afilias' specialized technology makes Internet addresses more accessible and useful through a wide range of applications, including Internet domain registry services, Managed DNS and award-winning mobile Web services.

Work @ Afilias

The Company

Afilias is committed to providing secure, reliable, scalable and globally available technology for numerous areas of Internet infrastructure services.  We have a long history of commitment to open source technology and standards based solutions that further the development of the Internet for everyone. The quality of our workforce is reflected in the company's accomplishments and in the dedication of our staff. Everyone's contribution matters. We believe in a cooperative work environment and are committed to the professional development of employees. In addition to competitive salaries, we offer no-cost or low-cost medical, dental and vision insurance for employees, and life and disability insurance; flexible work hours, possible work-from-home arrangements, and opportunities for advancement.

The People

Creative, bright, and hard working team members are at the roots of Afilias' success. They each share the vision and commitment of the best team in the industry. Our company is the right place for individuals seeking opportunities full of challenge, dedicating themselves to making an impact, and thriving in a dynamic, collaborative team environment.

The Philosophy

Afilias strives to create a work environment that is conducive to learning and growth, both professionally as well as interpersonally. We rely on a team based structure that highly values communication and collaboration within the group.  The application of combined ideas and knowledge allows our organization to excel in our industry, and enables our employees to develop new skills and enhance their capabilities.
Internet Operations Specialist

The Internet Operations Specialist will join the Content Propagation and Resolution team ("CPR"). CPR is responsible for running the DNS of over 10% of the Internet, as well as devising and providing support for emerging protocols on the 'Net. In this role, the Internet operations specialist will design and implement the supporting infrastructure to run name-services applications in a globally distributed environment.

The Internet Operations Specialist may also take an active lead in developing and shaping the future of the Internet by working within the Internet community to define, build and implement emerging technologies.

Internet Operations Specialist
Experienced/ Non-Management, United States, Network Administration
Senior Network Engineer
The Senior Network Engineer will be part of the Content Propagation and Resolution team ("CPR"). CPR is responsible for running the DNS of over 10% of the Internet, as well as devising and providing support for emerging protocols on the 'Net. In this role, the Senior Network Engineer will design and implement the supporting infrastructure to run name-services applications in a globally distributed environment. The Senior Network Engineer may also take an active lead in developing and shaping the future of the Internet by working within the Internet community to define, build and implement emerging technologies.
Senior Network Engineer
Experienced/ Non-Management, United States, Network Administration
Network Operations Centre Analyst

Network Operations Centre Analyst

As a NOC Analyst you will support the Afilias registry network monitoring team to assess Network Performance on a real time basis. You will directly report to the Network Operations Center Team Leads. Additional responsibilities of this position are, but not limited to; providing technical guidance to Afilias Customer Support Team, identifying and escalating Infrastructure, Systems & Network impacting events and supporting root cause analysis efforts.

Network Operations Centre Analyst
Canada, Entry level, Network Operations
Cyber Security Threat Analyst

 

Cyber Security Threat Analyst
Entry level, United States, Data Services
Associate Account Manager

Afilias is a global provider of Internet infrastructure services that connect people to their data. Afilias' technology supports a wide range of applications including Internet domain registry services, premium DNS, and applications in the New TLD business. Afilias began operations in July 2001 with the launch of the top-level domain registry for .INFO. Today, Afilias supports a more diverse base of TLDs than any other registry services provider.

Associate Account Manager
Account Management, Canada, Experienced/ Non-Management
Customer Support Analyst – Bilingual (English/Mandarin)

Let’s Talk About Your Career

Join a team where you provide world class consultation to business owners and people looking to establish, enhance and evolve their online presence.  Join Afilias and make a global impact, one website at a time.  Our entire success is dependent on the success of our customers.   

This could be one of the most challenging positions in your career for all the right reasons.
Become a true expert on Internet technologies
Make a meaningful difference to the people you engage with
It is about responsibility and freedom
Rewards aligned with specific outcomes

Customer Support Analyst – Bilingual (English/Mandarin)
Canada, Experienced/ Non-Management, Customer Care
Systems Administrator

Main purpose of the position

To configure, support and maintain Afilias’ custom-built software in pre-production and production environments.  Work with members of Operations, Development and Quality Assurance departments to plan, schedule and promote changes to production systems.

Key responsibilities
• perform system administration tasks in a third-party hosted environment with a focus on maintaining Afilias' production software (e.g install software, troubleshoot system problems to effective resolution)

Systems Administrator
Canada, Experienced/ Non-Management, Systems Administration
Service Now Application Developer

Job Description

Reporting to the Manager of Support Operations, responsible for detailed technical design and development of applications on the Afilias Service Now platform.

Responsibilities

Convert business requirements into Service Now applications and workflows
Design, build, test and launch custom Service Now applications, forms and tables for the fulfillment of business needs
Perform Service Now administration responsibilities, including (but not limited to) platform upgrades, deployment of stock applications, maintenance and troubleshooting of the Service Now platform

Service Now Application Developer
Canada, Experienced/ Non-Management, Systems Administration
Associate Systems Administrator

Main purpose of the position
To assist with the support and maintenance of production applications, systems infrastructure and other services maintained by the Support Operations team.

Associate Systems Administrator
Canada, Entry level, Systems Administration
Web Developer

Main purpose of the position:
We are looking for an outstanding Web Developer to be responsible for innovative designing, coding and modifying our various web portals, from layout to function and according to a client's specifications. This position focuses on striving to create visually appealing sites that feature user-friendly design and clear navigation.

Key responsibilities:
Write well-designed, testable, efficient code by using best software development practices.
Create site layout/user interface by using standard HTML/CSS practices.

Web Developer
Canada, Experienced/ Non-Management, Development
Web Engineer

When you envision a web application your perspective is broad; you can focus in on a single web component and then zoom all the way out to server topologies. While you are a web specialist in HTML, CSS and Javascript, you also understand the full application stack.

Web Engineer
Canada, Experienced/ Non-Management, Development
Technical Trainer

Summary

The Technical Trainer is responsible for assessing technical training needs/gaps; constructing templates for curriculum design; developing and conducting training programs on both technical and soft skills topics; developing and implementing knowledge verification procedures; managing the training schedule; documenting training policies and procedures; tracking training metrics and results through trainee performance; and creating a comprehensive training plan.

Duties and Responsibilities

Responsible for development and sourcing of training materials to meet specific needs.

Technical Trainer
Canada, Experienced/ Non-Management, Customer Care
Full Stack Developer

Who Are You

Full Stack Developer
Canada, Experienced/ Non-Management, Development
Software Developer

Afilias's top level domain portfolio is second only to the .com and .net behemoths. We are the engine that drives much of the world's top level domain infrastructure including .org, .info, .mobi and many other TLDs.

Software Developer
Canada, Experienced/ Non-Management, Development
Cyber Security Threat Analyst

Afilias’ Security team has made key contributions in various cyber security initiatives over the years, collaborating with other key players in the Internet industry to limit cyber-threats, like Conficker, GameOver Zeus, Cryptolocker, and Rock Phish. As a Cyber Security Threat Analyst, you will make an impact by directly reducing the amount of spam, malware, phishing, and other malicious content on the Internet, resulting in fewer cases of cybercrime. You will also directly help the company to maintain our reputation in the domain name industry.

Job Description

Cyber Security Threat Analyst
Canada, Experienced/ Non-Management, Administrative
Bilingual Associate Account Manager

The Associate Account Manager serves as the primary business contact for the small to midsized Registry clients and is responsible for overall client satisfaction. The Associate Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Associate Account Manager will build relationships with clients to encourage new and expanded business opportunities by promoting our Global Partner Solutions and New initiatives.

Bilingual Associate Account Manager
Account Management, Canada, Experienced/ Non-Management